Vocational Qualification in Tourism Industry
Students who have completed the Vocational Qualification in Tourism Industry can work as Tourism Service Agents in hotels or other establishments providing accommodation, national, regional or local tourism sales and advisory organisations, travel or tourism offices, sales services, tourist resorts, sales and information points, central reservation agencies, transport companies or companies organising tourist activities.
Employment
After completing the qualification, the students will know how to:
- work in customer service tasks in sales, accommodation or organisation of tourism activities in the tourism secto
- plan, productise, market and sell tourism products and activities
- present and sell products and services
- guide and instruct customers in buying different tourism services and using local tourism services
- serve Finnish and foreign customers with a customer-oriented approach
- draw on good interaction skills, language proficiency and knowledge of cultures
- work responsibly and following innovative practices
- work profitably and productively as well as with a sales-minded and customer service oriented approach and quality awareness.
International Work Based Learning
The students have the opportunity to apply for international work based learning period.
Further studies
Vocational qualification in Tourism Industry enables the graduates to apply for further studies at the university of applied sciences or at the university.